Delancey Car Service

I get picked up in the West Village at around Midnight and headed all the way to the Nereid Ave in the Bx and this cab service is hands down the absolute best. Never no issues and great prices

I would like to say Delancey Car Service is on point. The driver arrive early just like Jonathan told me he would. From the time you call to make your request to the finish line. Jonathan a huge shout to you fir your Great Customer service. You made my day hassle free , polite , professional & punctual service has me for life. Muchas Gracias 👌💯

My mother in law uses them for medical transport to and from her treatments. Terrible service. Extremely long wait times (1-2 hours) and rude staff that answers the phones. No consideration to their clients.

I called them twice for a ride back home and they had me on hold for half an hour each time. That's super bad customer service with me. Then he calls me back and says that a car will be here in 20 minutes. I been calling since 3:55pm and I have to wait until 5:20pm before I can get home. That's crazy. They picked me up almost 15 minutes before scheduled time. I could never run a car service like that. Dispatch said 20 minutes and they howed up 35 minutes later. I was waiting on the bus because I was tired of waiting on my ride.

This car service left my family of five with 2 handicapped stranded at the airport! After a 10 hour flight! Jonathan was rude & didn't care to help. The small car that didn't fit us all didn't even have the decency to take the 2 handicapped and left us there with NO car. DO NOT USE THIS CAR SERVICE. TERRIBLE! I GIVE ZERO STARS!!!!!!! Management contacted family for resolution. Will update.