🔧 Chrysler Dodge Ram FIAT of Manhattan

Alex was extremely kind and courteous. He took care of off the details enabling a smooth transaction. I was impressed with the professionalism and the hustle involved to make the transition from the trade in to the new vehicle.

This dealership operates with zero integrity and is everything that’s wrong with the car sales industry. I was literally ready to finalize the purchase of a vehicle — after confirming multiple times via text and phone that it was available — only to be told at the last minute that it was "suddenly sold." This came after price negotiations, fee discussions, and hours of wasted time. Let’s be clear: the car was never truly available. It had already been sold to another buyer and the dealership was just stalling while they waited on that person’s financing. Yet they continued showing it, offering it, and negotiating like it was still for sale. That’s fraudulent and deceptive. Worse, they tried slipping in ridiculous fees—more than five times the actual cost to register and title the vehicle. When I called them out on it, I was given the usual runaround. This isn’t just shady—it’s predatory. I wasted almost 4 hours of my time, over $30 in tolls, and drove more than 60 miles based on lies. And after all that, the manager had the audacity to lecture me about “respect” while defending these unethical tactics. Newsflash: respect is earned, and your dealership doesn’t deserve a shred of it. Yes, I was angry — rightfully so — and I did curse once. But I didn’t yell, and I immediately apologized. Meanwhile, they wasted half my day, disrespected my time, and treated me like some backup plan in case their other deal fell through. This is not how honest businesses operate. Selling a car that’s already sold is fraudulent. Charging outrageous fake fees is predatory. Misleading customers is unethical. I’ve filed complaints with Stellantis, the FTC, and the NY Division of Consumer Protection, and I’ll make sure this review is posted anywhere potential buyers might see it. If you're considering doing business with this place — DON’T. They are dishonest, disrespectful, and absolutely not worth your time or money.

A-M-A-Z-I-N-G experience, this is my 4th jeep buy from Manhattan Jeep , and to date all the guys involved with my new Jeep were the best yet. It just gets better, and Daryl in sales took time to help me set up my onscreen dashboard and answered all my question.

I just had the absolute best car-buying experience of my life — and this is my ninth vehicle purchase! From start to finish, this dealership exceeded my expectations in every way. The entire staff, including the service department, was incredibly professional, welcoming, and friendly. A special shout-out to my salesperson, Ollies Mercedes, who was truly exceptional. He took the time to really listen to the kind of vehicle I was looking for, answered all of my questions thoroughly, and never made me feel rushed. His attention to detail and dedication to customer service made this purchase smooth and enjoyable. Additionally, I want to recognize Julio in the finance department. He went above and beyond to explain all of the charges clearly and was patient in addressing every question I had, ensuring I fully understood the financial side of my purchase. This dealership sets the gold standard for professionalism and customer care. I highly recommend them to anyone looking for a stress-free and pleasant car-buying experience.

Very smooth and honest experience unlike what I’ve experienced at similar Jeep stores in New Jersey. Highly recommend these fellows to do business with.