🔧 Great Bear Tire & Auto Repair Center

Tommy is amazing! Just moved to woodside and so happy to have found this spot in the neighborhood. He sent me me photos and detailed updates through text messages periodically keeping me updated, he’s honest and happy to answer all my questions. Top care and service! Definitely will be back! Just wanted to add to this review because once again had the best experience with Tommy! He is truly a gem!!!

These guys are the real deal. Came in with a tire issue, they diagnosed it fast and had me back on the road in no time. Fair prices and no BS. I’ll definitely be back!

I knew I needed brakes and some work on my 2013 CRV and wanted to get it done before shipping my car to Florida. However, I was very hesitant as I've had horrible experiences at the dealership and reviews of the local private shops were all over the place. I reached out to Tommy at Great Bear as his shop was a couple hundred feet down the road from my apt. To be honest, I was a little apprehensive meeting Tommy as I read some poor feedback on here and was hoping he wasn't a jerk like the reviews make him sound like. Once I met Tommy in person, I quickly realized the feedback was way off base and clearly the reviewers don't understand how to communicate and treat people. You get what you give in life, especially with new relationships. Tommy is the type of business owner that will bend over backwards for you if you speak to him with some common courtesy and respect. However, if you don't know how to speak to someone Tommy will gladly have you go elsewhere for your car repair and I don't blame him. I knew I needed rear brakes, and to have my engine bay cleaned as I had a lovely problem with NYC rats using my engine bay as their toilet/home. My CRV also wouldn't start, so he gladly sent one of his mechanics down the street with me to jump start my car as I could get it into his shop. Within 10 minutes of getting my car into his shop, he was texting me with photos and explaining the work I needed to have done. It was 100% honest, straight forward, and the pricing was great. Unfortunately, I couldn't afford all of the work that my car needed due to my finances and shipping my car to Florida the next day. However, going forward Tommy will be my only go to guy for repairs in NY. I honestly cannot recommend him enough...just be a decent human and you'll have your go to shop for life. Thanks again Tommy, I appreciate how fast and professional you were. You are the man!

Super satisfied with my experience with Great Bear and Tommy. I was having trouble with a shaking steering wheel at highway speeds. I took it to a chain tire & muffler place and they charged me almost $200 for a tire balancing, which barely helped for a day before it got even worse. Dealership wanted to take the car in for a full multiple day diagnostic (not covered under warranty, of course). Tommy found the problem and had my car back to me in the same morning and charged half of what the chain did. Highly recommended!

I visited Great Bear to get new tires installed, followed by an alignment and balancing. Tommy was very friendly and helpful, and kept me updated the whole time my car was in the shop. Tommy is also honest and trustworthy, giving you suggestions and estimates without pressuring you. This is definitely gonna be my go to spot from now on.