🔧 Zone Heating And Air Conditioning

Honestly if I could give zero stars I would. First they talked me into getting what they called a “subscription” for $200 which would allow me to have a tech come out anytime for no additional fee. I thought it was a good idea, it wasn’t. The tech arrived and seemed like a good guy. Told me that it was an old furnace (It’s 10 years old) and tried to sell me on a whole new furnace for $10,000!! After I told him I wasn’t going to buy a new furnace then he said he would replace some parts and make sure that he gets it running to where it will last through the winter. He charged me $500 (which he had me send to his private Zelle account and I thought that was suspicious). He left and and the problem was not fixed. The heat was not blowing into the house. I called the company back because I had paid for the subscription, and the customer service person said that they would forward my information to a supervisor and someone would call me back. No one called back. I attempted this 3 times and no one ever called me back and a technician was never sent out. I ended up calling a different more reputable company to come out and look at the furnace, after being out $700 with Zone heating!! The reputable tech looked at the furnace and showed me that no parts were replaced on the furnace. The only thing that was new was the air filter. That man from zone heating came out and I spent $700 for him to change my air filter!!! Once the tech from the reputable company was done looking over the furnace he determined that all I needed was a $20 capacitor and a $15 thermostat. He changed it for me for free because he was upset that the tech from Zone railroaded me. Zero stars for Zone heating!! This place is running a racket or they have a rogue tech who is stiffing the clientele.

The team from Zone Heating And Air Conditioning is the best in the area hands down. They arrived promptly and worked hard to install our new HVAC system. They did high-quality work and had great communication during the entire process. If you are in need of a new system or general maintenance, just call Zone Heating And Air Conditioning and you will not be disappointed.

My HVAC system wasn’t working and the technician came out fixed the problem. He was professional, polite. I had questions about my system and Trent took the time to explain it to me. I appreciate that. I would recommend Zone Heating And Air Conditioning company.

Zone Heating And Air Conditioning is the best! I have been a customer for over 30 years and would never use any other company. Zone Heating And Air Conditioning was just at my house this morning to replace my aging heating/cooling system and my house is now delightfully cool! The installation was quick, not at all disruptive, and the price was great! You can't go wrong with this guys!

We purchased our home a couple of months ago and inquired about an AC maintenance program. The serviceman from Zone Heating And Air Conditioning came out and could not have been a bigger help. He was on time, courteous, professional, and very knowledgeable. He walked us through/performed some basic maintenance and gave us some items to look for in the future. Very satisfied. Looking forward to using them on a regular basis. Thanks.